Union Made Beer?

The Holidays are near. Don’t forget to stock your parties with Union Made Beer! The 10 days following Thanksgiving are designated by the AFL-CIO as “Buy Union” week to encourage all union members to look for union-made goods and services when they buy for the Holiday Season. When you buy union, you’re supporting good jobs in American communities, jobs that provide living wages and benefits, safe working conditions and dignity and respect for work. Holiday …

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What Is This Union Thing…

As we continue to grow our local, we are trying to discover reasons why we are not 100% organized in local 3607. Our local represents 803 employees thru all entities of AT&T, of those we have 588 Members and 215 non members. Because North Carolina is a Right To Work (for less) state, we have to represent all of AT&T’s employees, even if you don’t pay dues like the rest of us. The Education committee …

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OSHA’s Campaign to Prevent Heat Illness In Outdoor Workers

Heat Safety Tool By U.S. Department of Labor (DOL), Occupational Safety and Health Administration (OSHA) and the Centers for Disease Control and Prevention (CDC), National Institute for Occupational Safety and Health (NIOSH).   OSHA’s Campaign to Prevent Heat Illness in Outdoor Workers When you’re working in the heat, safety comes first. With the OSHA-NIOSH Heat Safety Tool, you have vital safety information available whenever and wherever you need it – right on your mobile phone. …

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76th CWA Convention

Convention Resolutions and actions   In addition to CWA STRONG, delegates to the 76th convention adopted several resolutions – putting the Trump administration on notice that working families and CWAers are holding negotiators accountable for the promises made about NAFTA; calling for the increased engagement and mobilization of call center members; standing for equitable tax policies that make the wealthy and corporations pay their fair share, affirming CWA opposition to Islamophobia and all discrimination, and …

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AT&T’s Use of Authorized Dealers Raises Concerns for Workers and Customers

By: Daniel Moore The Pittsburgh Post-Gazette wrote about how AT&T’s use of third-party dealers is harming workers and lowering customer service quality for consumers. Some highlights of the article: AT&T and Verizon, along with rivals Sprint and T-Mobile, have increased their sales in recent years by appointing third-party dealers to open new retail locations selling their cell phones and other products. In the case of telecom companies, the system is confusing some customers and drawing …

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Made in America?

Support Nabisco/Mondelēz Workers Check out this 6-minute segment, “Made in America,” narrated by James Earl Jones and now airing on public television across the U.S. The workers featured were laid off by Nabisco/Mondelēz when they decided to invest in a new plant in Salinas, Mexico, rather than the iconic American bakery in Chicago – a decision that left hundreds of middle class American jobs in the dust in order to pay wages closer to $1 …

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How AT&T’s Outsourcing Compromises Customer Service and Job Quality

Frustrated that AT&T has failed to come to the table with serious proposals that protect good jobs, wireless retail workers – members of CWA – are taking their concerns about the telecom giant’s expanding web of third-party dealer stores, known as authorized retailers, directly to customers. Workers launched a new website – ATTConsumerAlert.org – that provides tips to help customers spot these dealer stores and their Wells Fargo-style quota systems that may create service headaches …

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Orange Contract Bargaining Report – July 28, 2017

The Union and Company met today and discussed several issues that have come up over the last several weeks. The first issue is the Company’s attempt to create non-bargained sales jobs. These jobs known as Integrated Sales Consultants are being used to up sell customers right in their homes after online sales or a DTV installation and a support job called Integrated Sales Support Specialist that is equivalent to our SSRs. We made it clear …

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Heat Illness Safety Training, Saves Lives

CWA’s Occupational Safety and Health Department provided a two-day training session for members of CWA Locals 6215 and 6210 in Dallas, Tex. The training, conducted by Randy Rodriguez, Local 6222 occupational safety and health chair, and Mary Ann Hopkins, president, Local 6502, took up topics including Working in Extreme Temperatures (Heat Illness Prevention) and hazardous materials. The heat stress training helps members identify and respond to the symptoms of heat illness, and emphasizes employer responsibilities …

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Call Center Legislative Update

CWA’s nationwide fight to protect call center jobs continues with several states taking action to pass legislation that would help keep jobs in the U.S. Ohio Lawmakers from the Ohio House of Representatives held a hearing this week on state legislation that would stand up against the offshoring of call center jobs from Ohio. Introduced in both houses of the state legislature, HB 245 would help revitalize the Ohio call center and customer service industry. …

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